Introducing

FAQs

Support & Glow Club

Every detail of your journey to radiance, answered.

Philosophy
Ingredients
Application
Expectations
Orders

Philosophy & Ritual

NORVΛ is built on the principle of "Intentional Skincare." We believe that a cluttered routine leads to a compromised barrier. Our mission is to strip away the unnecessary, providing your skin with only the most potent actives in a simplified ritual.

Complexity does not equal efficacy. By focusing on three masterfully formulated products, we ensure high concentrations of active ingredients work in harmony without overwhelming or irritating the skin.

Yes. While designed to target aging and environmental stress, core needs like hydration and protection are universal. NORVΛ adapts to your skin’s life cycle.

Our products are curated and formulated in state-of-the-art laboratories, ensuring the highest standards of safety, purity, and scientific integrity.

We believe luxury should be conscious. Our packaging is designed to be minimal, using recyclable materials whenever possible to reduce our footprint.

Potent Ingredients & Clean Beauty

The Ritual centers on three pillars: Stabilized Vitamin C for radiance, Multi-Molecular Hyaluronic Acid for hydration, and 24K Rose Gold extracts for nourishment.

It is a "dry oil" designed to illuminate without suffocating. The 24K gold flakes act as a powerful antioxidant while reflecting light for a "glass skin" finish.

Our Vitamin C is stabilized to prevent oxidation, ensuring maximum potency. Formulated as a light lotion, it provides a breathable shield against daily aggressors.

Standard HA often stays on the surface. Our formula uses varying molecular weights to penetrate deeper, plumping the skin from within.

Uncompromisingly. We never test on animals, and all our formulations are 100% vegan.

No. We exclude parabens, sulfates, and synthetic fragrances. The delicate scent comes naturally from high-quality botanical extracts.

We recommend use within 12 months of opening. Unopened, they maintain integrity for up to 24 months.

The Application Ritual

Yes. Our formulas are dermatologically tested. However, we always recommend a patch test before full application.

Yes. Dehydrated skin often overproduces oil to compensate. Our ritual balances moisture levels without clogging pores (non-comedogenic).

Store in a cool, dry place away from direct sunlight to preserve the stability of the active ingredients.

Our formulas are generally safe; however, always consult your healthcare provider before introducing new active skincare.

Yes. Our Hyaluronic Acid and Rose Gold Oil support the barrier during Retinol use. Alternate Vitamin C if your skin is reactive.

Essential. Vitamin C boosts defense, but does not replace sun protection. Always apply SPF as the final step of your morning ritual.

Morning: Hyaluronic Serum on damp skin, then Vitamin C Lotion. Evening: Hyaluronic Serum, then 2-3 drops of Rose Gold Oil pressed in.

Efficacy & Expectations

Immediate glow from the first application. Surface hydration improves within 3 days, and a radiant complexion is typically visible after 30 days.

We believe in our science. If you do not see a visible improvement after 30 days of consistent use, we offer a full, hassle-free refund.

Not at all. It absorbs quickly, leaving a luminous, velvety finish rather than a greasy residue.

Yes. Deep hydration and collagen-boosting Vitamin C work to plump and smooth the appearance of fine lines over time.

Our stabilized Vitamin C is specifically chosen for its ability to brighten existing dark spots for an even skin tone.

Shipping & Orders

Processed in 24-48 hours. Shipping usually takes 3-5 business days domestically, and 7-14 days internationally.

We are currently expanding our reach. Please check our shipping page for the updated list of countries we serve.

Once dispatched, you will receive a confirmation email with a unique tracking number.

Members gain exclusive access to private sales, early launches, and our expert skincare guides.

Full control through your dashboard. Skip, pause, or cancel your subscription at any time with a single click.

If irritation occurs, discontinue use immediately. Our experts are available at support@norva.com to guide you.

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